Return & Refund Policy, Shipping Policy

Thanks for shopping at Hemp Xtreme Rellief..

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Shipping

“Please be assured that your items will ship out within two days of purchase.
We determine the most efficient shipping carrier for your order. The carriers that
may be used are: U.S. Postal Service (USPS) and United Parcel Service (UPS),
If you’re trying to estimate when a package will be delivered, please note the
following:
Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding
holidays.

SHIPPING AND HANDLING COSTS:
1 item 7.50
2 and 3 items 12.80
4 and more items 17.60

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state
orders will be charged 7.25% sales tax